Safe & Responsible Gaming

At FC25, Responsible Play — keep the fun within limits

Gaming should bring joy, not stress. fc25 believes responsible play is the foundation of a truly enjoyable experience.

18+ Platform Self-Exclusion Setting Play Limits
Responsible Play fc25's Commitment
18+ Age limits are strictly enforced
24/7 Support Services Available
72 hours Maximum Processing Time for Self-Exclusion
100% Free Help Services
5 Protection Tools Combined
6 Key Responsible Gaming Features We Offer

To keep gaming fun and safe on fc25, we have put multiple protection measures in place.

Set a Deposit Limit
You decide how much you deposit daily, weekly, or monthly. Once a limit is set, it takes effect immediately — no more worrying about overspending.
Session Timer
Set a time limit for each gaming session. When the time is up, fc25 will notify you and can automatically pause your session if needed.
Cooling-Off Period
Need a breather? Take a voluntary gaming break lasting anywhere from 24 hours to 6 weeks. You won't be able to log in during this time — ideal for giving your mind a rest.
Self-Exclusion
If gaming is having a negative impact on your life, you can self-exclude for anywhere between 6 months and 5 years. fc25 will fully respect that decision.
Real-Time Activity Report
View a transparent report of your gaming history, deposits, and time spent. Stay aware of your own habits.
Expert Support Services
If you're ever concerned about problem gaming, fc25's trained support team is available 24/7. All conversations are completely confidential.

What does responsible play actually mean?

At fc25, we believe online gaming should be a healthy form of entertainment — not a source of stress. Responsible play means enjoying gaming within your financial means and time constraints. It is not a sign of weakness — in fact, it is what separates a mature player from the rest.

Contact us Responsible Play means knowing when to play, how much to play, and when to stop. fc25 helps you build that awareness and is ready to step in whenever you need support.

Online gaming is growing fast in Bangladesh. Many people enjoy it as a form of entertainment — but some can fall into excessive play without realizing it. fc25 does not want this platform to become a source of problems in anyone's life. That is why our system includes tools designed to help you always stay within healthy limits.

Before playing on fc25, every new user is required to read and agree to our Responsible Gaming policy. To us, it's more than a formality — it's a commitment.

The Difference Between Gaming and Gambling

Online gaming can be fun and exciting. But when someone keeps playing to chase losses, plays without money to spare, or simply cannot stop — it has crossed the line from entertainment. fc25 always wants to keep that distinction clear.

  • Play for entertainment — not as a primary source of income
  • Only Play With What You Can Afford to Lose
  • There are no guaranteed wins — keep that in mind
  • Don't chase losses by playing again to win back what you lost
  • Gaming Should Never Be a Way to Cope with Stress

Recognizing the Signs of Problem Gaming

It's not always easy to recognize when gaming habits start becoming a problem. If any of the signs below apply to you, take them seriously and make use of fc25's support tools.

Spending beyond your means and feeling regret afterward
Spending more time playing than you planned
Playing repeatedly to recover lost money
Hiding your gaming from family and friends
Feeling anxious, irritable, or low when not playing
Neglecting work, studies, or family responsibilities
Borrowing money or selling assets to fund play
Poor sleep and declining physical health

If two or more of the above signs apply to you, don't wait — contact the fc25 help centre or use the self-exclusion tool right away.

5 Powerful Responsible Gaming Tools on fc25

As a responsible platform, fc25 provides its members with five dedicated tools to help keep them protected. These can be accessed from your account settings at any time.

1
Deposit Limit
Set a maximum deposit amount on a daily, weekly, or monthly basis. Reducing your limit takes effect immediately. Increasing it requires a 24-hour waiting period — this is intentional.
2
Loss Limit
Your session will automatically stop once you have lost a set amount. This reduces the risk of further losses made in the heat of the moment.
3
Session Limit
Set a session time limit before you start playing. When time's up, fc25 will notify you and can pause your account if needed.
4
Cooling-Off
Take a voluntary break from 24 hours up to 6 weeks. You won't be able to log in during this period, but your account balance will remain safe.
5
Self-Exclusion
Close your account for 6 months to 5 years, or permanently. No new account can be opened during this period — fc25 ensures that.
6
Activity Report
View a detailed report of all your gaming activity — time spent, deposits made, wins and losses — all presented with full transparency.

Are Your Gaming Habits Healthy?

Read through the questions below and mark any that apply to you. This isn't a formal mental health assessment — it's simply a way to become more aware of your own habits.

Quick Self-Assessment Checklist
Click on the statements below that feel true in your life.
In the past month, I have gone over my budget because of gaming.
I sometimes go back to playing in an attempt to recover money I've lost.
Someone close to me has expressed concern about my gaming.
I feel irritable or restless when I'm not playing.
I have lied or kept secrets about my gaming.
I find myself thinking about gaming while working or studying.
You have identified multiple signs. This may be a cause for concern. Please Help Centre reach out to us or consider using the self-exclusion tool.
Great news! Your gaming habits appear healthy so far. Stay mindful and make use of fc25's limit-setting tools to keep it that way.

How to Get Help When You're Struggling

Asking for help takes courage — and on fc25, getting it is simple. Just a few steps stand between you and the protection you need.

1
Acknowledge Your Situation
The first step is asking yourself honestly — is gaming causing problems in my life? Use the checklist above to find out.
2
Go to fc25 Account Settings
Log in and go to the "Responsible Gaming" section. From there, you can instantly activate deposit limits, a cooling-off period, or self-exclusion.
3
Talk to Our Support Team
fc25's trained support team is available 24/7. Reach out via live chat or email with complete confidentiality.
4
Seek Professional Help
Consider speaking with a mental health professional if needed. Gaming addiction is a mental health condition — it is treatable and recovery is possible.
5
Talk to Someone You Trust
Talk to family or trusted friends. Their support can make a real difference in the recovery process.

For urgent mental health support in Bangladesh, the Kaan Pete Roi helpline is available: 01779-554391. fc25 is not affiliated with this service in any way, but we are always committed to directing you toward the right support.

Special Advice for Parents

Fc25 is a strictly 18+ platform. Age is verified at registration and any account belonging to someone under 18 is immediately suspended. That said, parents also have an important role to play.

Keeping Children Safe Online

  • Install parental control software on your devices
  • Have an open conversation with your child about their online activities
  • Keep your banking app and payment details secure
  • Educate Your Child About the Risks of Online Gaming
  • Watch for unusual changes in your child's behavior

If you believe a minor is using fc25, please Help Centre Let us know. We will take immediate action.

Frequently Asked Questions About Responsible Gaming

No, self-exclusion does not affect your account balance. Your funds remain fully secure. Once the self-exclusion period ends or your account is reactivated through our support team, you can withdraw your balance.

Lowering your deposit limit takes effect immediately. Increasing it, however, requires a 24-hour waiting period — a deliberate measure to prevent impulsive overspending.

Cooling-Off is a short-term break (24 hours to 6 weeks) that ends automatically when the period expires. Self-Exclusion is a longer-term commitment (6 months to 5 years, or permanent) that can only be lifted by applying through the support team after completing a cooling-off period.

No. Your gaming activity report is completely private and confidential. Only you and fc25's authorized Responsible Gaming team (when necessary) can access this information. To learn more about our Privacy Policy, Privacy Policy Visit the page.

No. While self-exclusion is active, no new account can be created under the same identity. fc25 uses technical and verification-based methods to enforce this. This restriction exists solely for your protection.

Yes, all of fc25's responsible gaming features are completely free — setting deposit limits, self-exclusion, cooling-off, or speaking with the support team. There are no charges for any of it.
Start Gaming Safely
Play Responsibly, Play Happily

Join fc25 and enjoy gaming with peace of mind using our suite of protection tools. Your safety is our responsibility.

18+
Strict Age Limits
24/7
Support Services
5
Protection Tools
100%
Free Services
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